Courier Delivery Information
We work with New Zealand owned Parcel Express Couriers and aim to deliver your gift as quickly as possible and in excellent condition. We cannot guarantee delivery times but the following guide may be useful for helping you plan your ordering time frame:
FREE DELIVERY TO HIBISCUS COAST
We are located in Silverdale so offer free deliver to Hibiscus Coast addresses, this includes the area from Waiwera down to Okura on East Coast Rd and out to Stanmore Bay. Choose delivery included on the check out screen.
Auckland Metropolitan Delivery - $10.50
Orders must be received by 10:30am on a normal business day to reach the couriers for same day delivery, otherwise for orders received by 1.30pm delivery is generally the next day. Please note this won't include areas such as Coatsville, rural parts of Titarangi and places like Bucklands beach where rural delivery may be in place.
North Island Region Delivery - $15.00
This includes all areas outside the Auckland Metropolitan area. The last courier pickup for the day is at 3:30pm, so we require your order by 1:30pm, in time for us to pack it. Depending on the distance from Central Auckland delivery to the North Island region is overnight and rural delivery will usually take 1 day longer. Delivery is only available Monday to Friday. We recommend that you buy your gift in advance to cover these delays.
South Island Region Delivery - $25.00
Normal delivery time is 2 days, with extra time required for rural deliveries. The last courier pickup for the day is at 3:30pm, so we require your order by 2:30pm, in time for us to pack it.
Special Delivery -$5
If you are ordering 1 small item and are happy to use standard post. Choose special delivery option of $5 anywhere in NZ.
Urgent Delivery
We do have access to urgent courier services. These offer 90 minute sprint services in Auckland up to 6pm and overnight service to both the North Island and South Island regions. The delivery charge is approximately twice the normal charge. If you want Urgent Courier Service please email us at sendsationalgifts@gmail.com to confirm that this is possible.
Rural Delivery
There is no extra charge for Rural Delivery but you need to allow 2-3 days for the item to be delivered.
Saturday Delivery
Please ask for Saturday Delivery - it can be added for an additional fee of $5 in the Auckland area only, but we will need to check with the courier first.
Delivery Addresses - Things to think about
Couriers tell us that when delivering goods to residential addresses only 20% of deliveries are to a house that has people at home. We use Parcel Express Couriers. If the recipient is not home, a calling card will be left so the recipient can call to arrange a suitable time for re-delivery.
Deliveries to hospitals are also a challenge because patients may be discharged before the gifts arrive, or may change wards or hospitals without notice. Where possible we suggest sending the gift to their home address, where relatives or friends can arrange for the safe delivery.
Wherever possible include a mobile phone number for the recipient, so if there are any problems the courier can arrange safe delivery.
Redirection fees are charged if the delivery address is wrong. Please ensure you give us the correct address, unfortunately if there is a redirection required we will have to pass on this fee to you which we don't want to do.
Packaging outside of Auckland
All packages that are going outside the Auckland area need to packed into boxes. To help tread lightly on the earth where possible we recycle boxes. Your gift will still look beautiful once it is out of the box but we believe that it is better to reduce needless packaging in the process of gift giving.
